Earth First Hosting User Acceptance Policy


Please read our user acceptance policy below. Earth First Website Development & Hosting Ltd provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

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Acceptable Use Policy and Service Guidelines
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Content: All hosting services provided by Earth First Hosting . may be used for lawful purposes only.

Transmission, storage, or presentation of any information, data or material in violation of any New Zealand law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute, and invasion of privacy.

The subscriber agrees to indemnify and hold harmless Earth First from any claims resulting from the use of the service which damages the subscriber or any other party.

All pornographic content and sex-related merchandising is prohibited on all Earth First. servers. This includes sites that may infer sexual content or links to adult content elsewhere.Earth First will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Earth Firsts web hosting servers or any other server on the Internet. Links to such materials are also prohibited. Examples of unacceptable content or links: Pirated software Hacker programs or archives Warez sites, Earth First. will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - Email: Spamming, or the sending of unsolicited email, from a Earth First hosting server or using an email address or domain that is maintained on an Earth First. machine as reference is STRICTLY prohibited. Earth First. will be the sole arbiter as to what constitutes a violation of this provision.

Misuse of System Resources: Any attempt to undermine or cause harm to a server, or customer, of Earth First. is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers.

Operation of IRC servers or IRC bots on our servers will result in an immediate suspension of service. Cancellation: Cancellation can be made via email to (See contact page of address) Although no notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable. If cancellation is made within the first 30 days of service all hosting fees will be refunded. This does not include fees for domain registration.

Suspension: Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension. Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion. All sub-networks, distributive hosting sites, and dedicated servers of Earth First. must adhere to the above policies. Please direct any reports of violations of the above policies to (See contact page of address) Failure to follow any term or condition will be grounds for immediate account deactivation.

Non payment of our charges:If any charges are owing to us and are not fully paid we may restrict the right to suspend the use of our servers. You remain liable for the charges. You will have to pay any reasonable expenses (including solicitor and own client costs) we incur in collecting any money you owe us or in exercising any of our other legal rights .
1) 14 days past due- Control panel disabled
2) 28 days past due- E-mail services disabled.
3) 42 days past due - Hosting service completely disabled

Charges for Space and Server Traffic: Above and Beyond that which are Allocated in Client's Hosting Plan You agree that there will be a charge per mega byte of extra data transfer and will remit payment for extra server traffic pursuant to the website hosting package that you have selected. Charges for excess server traffic are also listed in Earth Firsts pricing plans you agree that it will be charged and will remit payment for extra bandwidth, server storage space and extra e-mail accounts pursuant to the web site hosting package that you have selected. Said charges will be prorated and appear on the following invoice.

Our commitment to you: Due to the nature of the world wide web we cannot guarantee our services will be fault free but we will have your site on line 99% of the time minimum.

Material and Products
(a)We will exercise no control whatsoever over the content of the information passing through the network or on the Client's web sites.
(b) We make no warranties or guarantees of any kind, whether expressed or implied for the service provided and also disclaims any warranty of merchantability or fitness for particular purpose and will not be responsible for any damages that may be suffered by the Client, including loss of data resulting from delays, non- deliveries or service interruptions or gaps by any cause or errors or omissions of the Client.
(c) Earth First is not responsible for any loss, erasure, or corruption of Client's data or files whatsoever.
(d) Use of any information obtained by way of Earth First is at the Client's own risk, and we specifically deny any responsibility for the accuracy or quality of information obtained through our services.
(e) Connection speed represents the speed of connection to Earth First and does not represent guarantees of available end to end bandwidth.

Your rights to Compensation from us: Where a service we provide to you is affected because we do not meet our responsibilities to you and you reasonably incur an expense as a result. Please inform us. Where we consider it appropriate , we will refund you an amount equal to your standard monthly fee. For us to consider this claim we must be informed within 14 days of the service being affected.

Copyright © 2002 Earth First web site Development and Hosting LTD.| Privacy Policy, Acceptable Use Policy

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